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Frequently Asked Questions

Frequently Asked Questions

General

We welcome walk-ins! For a more personalized experience, we recommend scheduling an appointment to ensure dedicated time just for you.

Applying is simple! You can easily complete your application online at your convenience through our website. If you need any assistance, feel free to reach out!

Once we have all your information, we’ll process your application quickly. Approval typically takes between 5 minutes and 72 hours, and we’ll keep you updated throughout the process!

Yes, we offer lease terms from 3 to 15 months. Please note, leases shorter than 12 months may include a short-term premium.

You can pay rent online via e-check, credit, or debit card, and set up automatic payments for convenience. Rent can also be paid in person at participating locations through our walk-in payment system.

Yes, renter's insurance is required to protect your belongings. If you prefer not to cover them yourself, you can opt for our LLIP program for just $10.95/month.

The Peony and Iris floorplans include all utilities. The Orchid covers gas, while utilities for all other floorplans are the resident's responsibility and not included in the rent.

Setting up utilities is easy! Contact Ameren Electric for electricity and Spire for gas. Water, sewer, and trash are managed through Conservice and added to your ledger. Keep in mind that Conservice bills 60 days behind, so charges may appear later, with final utility charges applied in your last month before move-out.

Spectrum offers a variety of cable and internet options to suit your needs!

Amenities

Our community offers a range of amenities to suit your lifestyle! Enjoy the Aqua Oasis Pool, work at the iMac Cyber Cafe with printing, stay fit in the 24-hour Fitness Studio, and use our convenient bicycle racks for easy storage. We’re here to support both relaxation and productivity!

Yes, parking is available! Enjoy the convenience of free parking throughout our community.

We offer flexible laundry options to suit your needs. While all residents have access to our convenient 24-hour on-site laundry facility, select two-bedroom floorplans—including the Daisy, Poppy, Lotus, and Dahlia—feature in-unit washers and dryers for added convenience. Enjoy the flexibility of doing laundry whenever it works best for you!

Pet Policy

Yes, we’re a pet-friendly community and welcome up to 2 pets per apartment. There are several nearby parks perfect for your furry friends to enjoy playtime and outdoor fun!

Location

The Magnolia Apartment Homes offers a prime Chesterfield location that blends convenience with a vibrant lifestyle. With easy access to Olive Blvd and Hwy 141, residents enjoy quick routes to Downtown St. Louis, local shopping, dining, and outdoor activities, including Beckemeier Conservation Area. The community is ideally situated near major employers like St. Luke's Hospital and top-rated schools. Surrounded by scenic trails, parks, and golf courses, it’s a perfect spot for those who value both nature and city amenities. Plus, with dining options like Paul Manno’s and HuHot Mongolian Grill, you'll find everything you need for a balanced, fulfilling lifestyle.

We’re proud to be located within the Parkway School District, which is home to the award-winning Parkway Central Middle and High Schools!

The nearest grocery store is Dierbergs Markets, located just 0.4 miles away.

Maintenance

Yes, we have an on-site maintenance team available during business hours to handle routine requests. For after-hours emergencies, our team is also available to address urgent issues that can’t wait until the next day. We're committed to ensuring your home is always well taken care of!

For maintenance issues, you can submit a service request through your resident portal or contact our office directly for assistance.

You’re not required to be home for routine service requests, but if you'd prefer to be present, you can select that option when submitting your request through the portal. If you have pets, we kindly ask that they be secured to ensure our team can easily access your home. For after-hours emergency calls, we do ask that you be home to let our team in. We're here to help and make the process as smooth as possible for you!

Didn't find an answer?

Our team is always ready to answer your questions.