Ratings & Reviews

Overall Rating

5(239 reviews)99.6% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Molly S. - |Recommended: YesGreat apartment Lots of wo... — Great apartment Lots of wonderful amenities. Perfect for dogs My initial tour was extremely helpful, the leasing agent showed me 3 possible apartments that I could sign for.
response from property -Thank you, Molly! We are thrilled to hear that your first experience with our community was a positive one, and we look forward to having you here for a long time.
Review From Modern Messagesubmitted by Kyle B. - |Recommended: YesEverything is great so far ... — Everything is great so far enjoying the new area Although I do hope to find more things around town to do. I visited St. Louis abs it seems like it was dead..
response from property -Kyle, thank you for letting us know that you are enjoying your time here! We work hard each and every day to ensure our residents have access to the best possible living experience, so if you ever need anything, please feel free to get in touch.
Review From Modern Messagesubmitted by Vanessa B. - |Recommended: YesI absolutely love the apart... — I absolutely love the apartment complex. Everyone is so friendly and there are so many cats and dogs. The complex is very homey and everything is extremely well kept. I am in heaven
response from property -Thank you for the compliments, Vanessa. Creating that feeling of “home” is what we work to achieve, and your feedback assures us that we are on the right track.
Review From Modern Messagesubmitted by Benjamin S. - |Recommended: YesI have lived here for 10 ye... — I have lived here for 10 years and love it The location is great, You can easily access 141. 40, and 270 to get anywhere you need to be It is also very close to my family and friends.
response from property -Wow, Benjamin! Thank you for being a loyal resident for a whole decade. We are delighted to know that our prime location makes our community a great fit for you.
Review From Modern Messagesubmitted by Eric G. - |Recommended: YesGreat neighbors, quiet comm... — Great neighbors, quiet community, and expedient responses from maintenance. The ladies at the front office are very nice and extremely professional.
response from property -Eric, thank you for praising our team for a job well done. We are thrilled to know our community is worthy of your five-star review. Please continue to enjoy!
Review From Modern Messagesubmitted by Aliyah H. - |Recommended: YesI love waking up and hearin... — I love waking up and hearing the birds. Its as peaceful as you guys explained before we moved in. Definitely cant wait to see what kind of activitys you guys have.
response from property -Aliyah, we are happy to hear you are enjoying your new home. We cannot wait to see you at our new community event.
Review From Modern Messagesubmitted by Jennifer S. - |Recommended: YesI have a lot of respect for... — I have a lot of respect for the new management team and appreciate how organized, professional and efficient at communicating they are Looking forward to more events in the community and building relationships with residents It has been nice to see actively involved management and staff, as it trickles down to current and potential new tenants.
response from property -Jennifer, thank you for your review. It is heartening to learn that the team we have in place is organized, professional, and efficient in communication. If there is anything you need as time continues, please do not hesitate to let us know.
Review From Modern Messagesubmitted by Jessica C. - |Recommended: YesEveryone in the office is s... — Everyone in the office is so helpful and welcoming. The grounds are always well maintained. Noise level is always low and most of the residents are courteous of the communal areas.
response from property -Hi Jessica! We are delighted to hear our office staff is not only assisting you with your needs but are welcoming as well. Thank you for noticing how well maintained the grounds are. We look forward to continuing to provide you excellent customer service.
Review From Modern Messagesubmitted by Ahmed E. - |Recommended: YesStaff and community was ama... — Staff and community was amazing. I am really enjoying my place and even all the facilities are great laundry always clean . Recently I saw the new balloons which looks amazing for new comers.
response from property -Ahmed, we are pleased to hear you and enjoying the community and staff. Thank you for your feedback.
Review From Modern Messagesubmitted by Taylor V. - |Recommended: YesI have been here for about ... — I have been here for about six months now, and I have nothing but great things to say A quiet and respectful community. The staff is extremely nice, and always says hello when passing by I am loving the environment here.
response from property -Hi Taylor, we are happy to hear you enjoying the community and the staff is pleasant. Thank you for your feedback!
Review From Modern Messagesubmitted by Kimberly A. - |Recommended: YesMy overall experience is ty... — My overall experience is typically fantastic but there have been some big issues that I had to dock for. My first neighbors were very loud and smoked weed, so they negatively impacted my satisfaction at the time. They moved out and the others have been fine. Then there is the issue of bats being in my walls, and I hope that the appropriate measures have been taken this winter to ensure that they do not regain access to the building. But I feel that the community is very safe and honest, although people pretty much just keep to themselves.
response from property -Kimberly, we appreciate you taking the time to review us and are delighted that your experience has been fantastic! We are concerned to hear about the pests, neighbor noise, and odor you described. Please connect with us at magnolia@trinity-pm.com when you have a moment to discuss these concerns. Thank you.
Review From Modern Messagesubmitted by Imad K. - |Recommended: YesSimply great place great en... — Simply great place great environment I love the staff Maintenance team are really experts And respond quickly I only wish we have another laundry unit As well as the laundry unit needs to be cleaned A lot of the times the washers dryers are not in good shape But in general magnolia is superb❤️❤️
response from property -Imad, it means the world to us to know that you have been able to enjoy a five-star living experience here! Our team is full of consummate professionals who are dedicated to helping residents with whatever they may need. That said, please feel free to email us at magnolia@trinity-pm.com to discuss your concerns with our laundry unit. Thank you so much for the review.
Review From Modern Messagesubmitted by Sabrina O. - |Recommended: YesI recently moved from Calif... — I recently moved from California and I was a little nervous but everything is amazing Feels so homey and I love the wood flooring Everyone is really nice. I love that there’s a goodwill right next door
response from property -Sabrina, we are thrilled to receive your excellent review. It made our day to know you feel so at home here. Thank you for sharing.
Review From Modern Messagesubmitted by Darlene B. - |Recommended: YesI had a issue involving a s... — I had a issue involving a small animal, and the maintenance staff were wonderful, expressing their concern for me. The community manager and the assistant manager were very understanding, and I practiced social distancing and made sure that they had masks while they were trying to handle this unusual situation. Thank you for your time. God Bless, and stay safe.
response from property -Darlene, thank you for sharing your positive experience with our team. We are happy to learn that your concern was fixed promptly. If there is anything more we may help you with in the future, please let us know.
Review From Modern Messagesubmitted by Aaron R. - |Recommended: YesAmazing experience ever sin... — Amazing experience ever since day one of filling out the application. They walked us through everything, very good at communicating through the whole process from anything they needed while filling out the application to moving in and making it a seamless process
response from property -Hearing about your "amazing" experience is music to the ears of our team, Aaron! Thank you for your vote of confidence about the seamlessness of our service to you during the leasing and move-in process! Welcome.