Ratings & Reviews

Overall Rating

5(179 reviews)99.4% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Imad K. - |Recommended: YesI am really happy to choose... — I am really happy to choose Magnolia The team is super helpful and kind I would say what is special about the place is the greenery, amenities reception cleanliness the amazing pool
Review From Modern Messagesubmitted by Ryan D. - |Recommended: YesThis is a great apartments ... — This is a great apartments full of staff that cares. The value for the amenities and living space is really great in the st. Louis area. The apartments here are pretty old and may need to look into renovations in the medium term future 5-10 years. But right now it's good.
response from property -Ryan, we are thrilled to hear how positive your experience has been! Our incredible location, friendly neighbors, and team of professionals will ensure that home is a great place to be. Enjoy your home!
Review From Modern Messagesubmitted by Lindsay R. - |Recommended: YesSo far, I'm really enjoying... — So far, I'm really enjoying my experience at the magnolia. It's a very quiet community with lots of amenities. Plus, it's pretty close to shopping, parks, ect.
Review From Modern Messagesubmitted by Jennifer S. - |Recommended: YesThe staff here has been gre... — The staff here has been great. I like my neighbors and feel that ever since management changed so has the feel of the entire property and neighbors. Events picked up and so did involvement. Personally I appreciate all they do daily to communicate effectively especially during the COVID-19 pandemic. Thank you all for your daily work and kindness
response from property -Jennifer, your 5-star acknowledgment of our outstanding team makes us proud. We will continue to care for our residents by providing superior customer service, fun events, and the latest communications about healthcare measures during these unusual times. We love having you here!
Review From Modern Messagesubmitted by Veronica N. - |Recommended: YesVery nice place to live Th... — Very nice place to live The community is friendly and respectful. We’ve only had minor maintenance issues which were fixed quickly. Very few complaints.
response from property -Thank you for the brief an uplifting review, Veronica. We're pleased to know that you are enjoying life in your apartment home and that our team has been providing you with excellent service. Please don't hesitate to let us know if there is anything we may do to improve your experience even further.
Review From Modern Messagesubmitted by Jessica C. - |Recommended: YesI have really enjoyed livin... — I have really enjoyed living at The Magnolia for the last year and a half. The office staff is always so nice and helpful. The events they plan for residents are so thoughtful.
response from property -Thank you, Jessica, for your review. We have been lucky to have you here for the past year and a half. We will let the team know you said they have been nice and helpful. Thank you again.
Review From Modern Messagesubmitted by Ross L. - |Recommended: YesI’m new but this should be ... — I’m new but this should be a good experience. The property manager was friendly and the move in process was smooth. I really like my new place.
response from property -Welcome to your new home, Ross! It's always our pleasure to be of service to our residents, and we invite you to contact us any time we may assist you.
Review From Modern Messagesubmitted by Hamp*@*.Com - |Recommended: YesThe staff has been absolute... — The staff has been absolutely amazing getting me all set up with my apartment It has been a great experience and I would really recommend Magnolia
response from property -Thank you for the amazing feedback! We are very excited to have you both apart of our community!
Review From Modern Messagesubmitted by Wise*@*.Com - |Recommended: YesThe staff is very helpful a... — The staff is very helpful and professional We were provided all of the paperwork necessary and I love that there is an online portal for everything we need.
response from property -We're delighted to hear that our team provided you with such excellent assistance, and we will continue to support you whenever you have a need! Thank you for brightening our day with your kind review.
Review From Modern Messagesubmitted by Caeley L. - |Recommended: YesMagnolia is great I have l... — Magnolia is great I have lived here for about 9 months and have been loving it. The community is friendly, the ladies in the office are great, and the maintenance is great and always quick to do the work we ask of them. Being in college, it is also ver affordable to live here. I hope to live here in the years to come
response from property -Caeley, we're really glad to hear that our community has been offering you everything you need over the past nine months! Our leasing and maintenance teams are filled with friendly professionals who go above and beyond to help residents feel comfortable and at home. You can always reach us at magnolia@trinity-pm.com if you ever need anything else. Enjoy!
Review From Modern Messagesubmitted by Madison S. - |Recommended: YesI have loved living at The ... — I have loved living at The Magnolia as a college student. It is in a good location with so many restaurants and stores nearby. I have enjoyed taking walks and running in the nearby community. It has been nice having some money on money cards from the complex to use on laundry. I have met some neighbors and everyone seems very friendly. The workers in the office are always willing to help out and are easy to talk to.
response from property -Madison, it's made our day to know how at home you feel in our peaceful and friendly community. Thank you for the lovely words to our team, and we hope you continue to enjoy the convenience our community offers.
Review From Modern Messagesubmitted by Erica C. - |Recommended: YesOffice staff did amazing an... — office staff did amazing anytime contacted them for questions, or dropped by for something. even when office manager was gone and had run in during moving day. her other worker helped me quickly and answered any questions had in timely manor.
response from property -Erica, we aim to provide top-notch service to all of our residents. It's heartening to hear that our standards helped make your move-in day seamless. Please don't hesitate to reach out if any other questions arise!
Review From Modern Messagesubmitted by Jennifer S. - |Recommended: YesOver the past two years I h... — Over the past two years I have enjoyed both the location as well as staff at the Magnolia Apartment Homes in Chesterfield, MO. John, Naomi, Mike, and Lainey make a great team I like the new events that have been taking place and appreciate the quick response to any issues that arise
response from property -Wow, thank you for the amazing feedback, Jennifer! We've certainly enjoyed having you in our community. John, Naomi, Mike, and Lainey are incredibly dedicated to exceptional service, and they'll be thrilled to know their work has positively impacted your stay with us. Thank you for the five-star review and for being a loyal resident here!
Review From Modern Messagesubmitted by Morgan F. - |Recommended: YesEveryone was super nice and... — Everyone was super nice and helpful We had some issues with keys and it was all taken care of immediately. All of the staff was willing to go out of their way to help us.
response from property -Morgan, thank you for your 5-star rating and vote of confidence about our community. How nice to know that we were able to take care of your concern about the keys so quickly. Welcome!
Review From Modern Messagesubmitted by Dava M. - |Recommended: YesGreat community Beautiful ... — Great community Beautiful in the Spring Summer time. Good area, Pet friendly. Laney and John are a joy to see in the community. My kiddos like the neighborhood.
response from property -We're thrilled to hear that you and your family are enjoying life in our community, Dava. We hope you continue to feel at home here for many years to come, and we'll make sure to share your kind words with Laney and John.