Ratings & Reviews

Overall Rating

5(204 reviews)99.5% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Ahmed E. - |Recommended: YesI liked the place so much a... — I liked the place so much and apartment as well. The customer service was great and helped a lot actually. one of the best things the location also
response from property -Ahmed, thank you for taking the time to review our hardworking team! We are delighted to see that you had a positive experience in our community. Have a fantastic day!
Review From Modern Messagesubmitted by Shea B. - |Recommended: YesReaching someone at the off... — Reaching someone at the office for my specific complex is hard to hard to do. I tend to end up on the offsite call center even when I call the number I was given during business hours.
response from property -Shea, we have taken note of your concerns about difficulties reaching our team by phone. While we discuss your feedback internally, please feel free to email us at magnolia@trinity-pm.com whenever we may be of service.
Review From Modern Messagesubmitted by Qian S. - |Recommended: YesI’ve been lived at Magnolia... — I’ve been lived at Magnolia for over a year. Overall it is a great experience. The leasing office is responsible and the maintenance team responses to request very quickly
response from property -Thank you for the vote of confidence in our team, Qian! It always feels good to know that we are getting things right. We hope you are happy here for many years to come!
Review From Modern Messagesubmitted by Emma B. - |Recommended: YesI love living at Magnolia A... — I love living at Magnolia Apartment Homes Our facilities are clean and safe, with helpful staff, friendly neighbors, and fun events. The location is convenient. The rooms in our apartment are versatile and work perfectly for our needs as college students.
response from property -Emma, we are delighted to see that you are getting the most out of everything our community has to offer. Thank you for taking the time to review all of our fantastic amenities and our hardworking team.
Review From Modern Messagesubmitted by Karen B. - |Recommended: YesJust a few minor repairs ne... — Just a few minor repairs needed. Apt clean, ready to move in. Office staff so helpful and friendly. Like location. Very happy with pet friendly community. Can't wait to use the pool next summer. I do think there needs to be more handicap accessible apartments.
Review From Modern Messagesubmitted by Sidney A. - |Recommended: YesWhen I came for my tour I s... — When I came for my tour I spoke with Nick King and he was absolutely amazing Once we saw the unit I fell in love with It instantly, environment us great, quite and clean. Any issues that arise get handled promptly and they ensure that you have a great and smooth move in experience
Review From Modern Messagesubmitted by Scott B. - |Recommended: YesVery friendly community. Up... — Very friendly community. Upon arrival we had 3 neighbors come over and introduce themselves and begin helping us unload our truck. No Questions Asked Juan and his younger brother and Will we couldn't have done it without you guys. Thank you so very much
Review From Modern Messagesubmitted by Laura L. - |Recommended: YesMove in was easy Only prob... — Move in was easy Only problem is we're having some issues with our packages being delivered. I still need to contact the leasing office and see if it's easily fixable so don't wanna knock off any stars for that The leasing office has been great
Review From Modern Messagesubmitted by Madelynn F. - |Recommended: YesI’m Farley new to the commu... — I’m Farley new to the community but so far it is amazing such nice people and a beautiful building. My apartment is my home. I wouldn’t want to live anywhere else.
response from property -Madelynn, it feels great to know that you love your apartment home and wouldn't want to live anywhere else! We're grateful to have you in our community, and we appreciate the fantastic review. Thank you.
Review From Modern Messagesubmitted by Daniel L. - |Recommended: YesExcellent community. Apartm... — Excellent community. Apartment up to date and looks great. There’s no other apartment around this area that could compare to this one. I also love this location for all the shopping that is nearby
response from property -Thank you so much for your review, Daniel! We are so excited to have you as the newest member of our community!
Review From Modern Messagesubmitted by Shana W. - |Recommended: YesThe staff and maintenance h... — The staff and maintenance here at The Magnolia Apartment Homes is by far the best around. They are super friendly and the maintenance is completed within a timely manor. The manager Kasie and assistant manager Nick worked with us to get us moved in by the day we needed. I couldn’t have have asked for a better team of managers. The complex is located close to restaurants, grocery store and gas stations. I love that it’s pet friendly and is quite.
response from property -Thank you, Shana. We truly appreciate your review! We are looking forward to continuing the growth of our community.
Review From Modern Messagesubmitted by Dava M. - |Recommended: YesThey community is getting b... — They community is getting better. Casey and Nick are great So happy to see them here. Looking forward to seeing what they do next to better our community.
response from property -Thank you so much for your review, Dava! We are very excited and happy to be at The Magnolia!
Review From Modern Messagesubmitted by Jordan W. - |Recommended: YesIt’s a great place, the are... — It’s a great place, the area is nice a quiet and the neighbors are very friendly. The apartments are nice and the prices are pretty affordable.
response from property -Jordan, it sounds like you are having a great experience, and we couldn't be more grateful to hear it. Thank you for sharing about our great homes and community, and please let us know anytime we may assist you.
Review From Modern Messagesubmitted by Taylor V. - |Recommended: YesI enjoy how the apartment c... — I enjoy how the apartment complex is cozy and compact. The community is smaller which means there is a better opportunity to become close with more residents. Kasie, the leasing office manager, is always open to help and solve any issues or questions. The apartment itself is stunning. The paint color is the room is neutral and can fit with many different decor items. The kitchen is small, but it is perfect for me and my boyfriend. I love it here already
Review From Modern Messagesubmitted by Jacobi S. - |Recommended: YesNothing bad to say about ou... — Nothing bad to say about our experience here at Magnolia. We’ve been here about a month now the new management has made our move in super fast and easy. Kasie the new manager is so friendly and caring and easy to get along with. She has gone out of her way for us several times Nick The assistant manager is helpful and really nice too. It’s a quiet and safe place to live. The only thing I wish was different is I wish the bedrooms had overhead lighting, but lamps pretty much take care of that. It’s close to grocery stores and food options. So far so good. Maintenance responds within the first couple days and has been able to fix everything.
response from property -Thank you so much for your five star rating! We are so happy to hear that you are enjoying your new apartment home here at The Magnolia! We hope we continue to meet your expectations.