Ratings & Reviews

Overall Rating

5(187 reviews)99.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Darlene B. - |Recommended: YesThank all of you for your h... — Thank all of you for your help, and concern s dealing with this horrible virus I Pray for all of my fellow tenants' safety, and the staff’s safety as, well as I did to continue to stay safe, hopefully, healthier going into the fall and winter months. Again, I continue to love living at this location and loving the neighbors I have came to know. As for me, because the filters are on the outside of my apartment, ask the maintenance staff to clean or change them out each season I Pray that I get to continue to live here next year. Thank you for your time
Review From Modern Messagesubmitted by Lindsay R. - |Recommended: YesI really enjoy living at th... — I really enjoy living at the magnolia. Its very quiet and they're quick with maintenance issues. The the ladies in the front office are very nice and helpful as well.
response from property -Lindsay, thank you for writing. It is heartening to learn that you are enjoying your time in our community. We will let our team know that they have been nice and helpful. Thank you again.
Review From Modern Messagesubmitted by Jennifer S. - |Recommended: YesI have appreciated the new ... — I have appreciated the new management and improvements they make daily. The updates on the resident portal on COVID-19 are much appreciated and show initiative to ensure we are all safe and healthy. Thank you
response from property -Jennifer, thank you for your review. It is wonderful to hear that you appreciate the work our team has been doing. We will be sure to share your review with them.
Review From Modern Messagesubmitted by Jessica C. - |Recommended: YesI have really enjoyed livin... — I have really enjoyed living at The Magnolia for the last two years. The office staff is always so nice and helpful. The grounds are kept up beautifully.
response from property -Jessica, thank you for your review. Just knowing that you are pleased with our community made us smile. We are dedicated to ensuring things only get better and are elated that you are enjoying your home!
Review From Modern Messagesubmitted by Hamp*@*.Com - |Recommended: YesOverall this is a great s... — Overall this is a great safe place to live I would change a couple things but nothing major. Parking sucks and the gym is tiny never open. But it’s safe and the residents and staff are friendly
response from property -Thank you for your constructive review. We are happy to hear you enjoy living here. Our team would like to understand your concerns about parking availability and gym closures. At your convenience, please email us at themagnolia@trinity-pm.com. We appreciate this opportunity to elevate your residency.
Review From Modern Messagesubmitted by Derrell R. - |Recommended: YesThis is a great community. ... — This is a great community. The maintenance staff is responsive for the most part and the pool area is clean most of the time. We do have issues receiving packages thru usps sometimes.
response from property -Derrell, we love to hear that you are enjoying life in our community and taking advantage of our top-notch amenities. If you continue to have concerns about receiving packages, please don't hesitate to reach out to our team directly. Improving the living experience of our residents is our top priority, and we appreciate your feedback.
Review From Modern Messagesubmitted by Stefan A. - |Recommended: YesGreat place to live Friend... — Great place to live Friendly office staff, good maintenance team. Nice apartments, great vibe. Treelined complex, very relaxing. Would definitely recommend
response from property -We appreciate the recommendation, Stefan! It's great to hear that you are getting the most out of everything our community has to offer and enjoying the relaxing vibes of our apartment home. Thank you for sharing your review with us.
Review From Modern Messagesubmitted by Evyn K. - |Recommended: YesThe MOST friendly and speed... — The MOST friendly and speedy move in I’ve ever seen. They were the sweetest group of ladies. The area manager, and office consultants were kind, funny, and professional. They answered every question I had and made me feel at home.
Review From Modern Messagesubmitted by Imad K. - |Recommended: YesI am really happy to choose... — I am really happy to choose Magnolia The team is super helpful and kind I would say what is special about the place is the greenery, amenities reception cleanliness the amazing pool
response from property -We are glad that you chose Magnolia as well, Imad. Thank you for your thoughtful review.
Review From Modern Messagesubmitted by Ryan D. - |Recommended: YesThis is a great apartments ... — This is a great apartments full of staff that cares. The value for the amenities and living space is really great in the st. Louis area. The apartments here are pretty old and may need to look into renovations in the medium term future 5-10 years. But right now it's good.
response from property -Ryan, we are thrilled to hear how positive your experience has been! Our incredible location, friendly neighbors, and team of professionals will ensure that home is a great place to be. Enjoy your home!
Review From Modern Messagesubmitted by Lindsay R. - |Recommended: YesSo far, I'm really enjoying... — So far, I'm really enjoying my experience at the magnolia. It's a very quiet community with lots of amenities. Plus, it's pretty close to shopping, parks, ect.
Review From Modern Messagesubmitted by Jennifer S. - |Recommended: YesThe staff here has been gre... — The staff here has been great. I like my neighbors and feel that ever since management changed so has the feel of the entire property and neighbors. Events picked up and so did involvement. Personally I appreciate all they do daily to communicate effectively especially during the COVID-19 pandemic. Thank you all for your daily work and kindness
response from property -Jennifer, your 5-star acknowledgment of our outstanding team makes us proud. We will continue to care for our residents by providing superior customer service, fun events, and the latest communications about healthcare measures during these unusual times. We love having you here!
Review From Modern Messagesubmitted by Veronica N. - |Recommended: YesVery nice place to live Th... — Very nice place to live The community is friendly and respectful. We’ve only had minor maintenance issues which were fixed quickly. Very few complaints.
response from property -Thank you for the brief an uplifting review, Veronica. We're pleased to know that you are enjoying life in your apartment home and that our team has been providing you with excellent service. Please don't hesitate to let us know if there is anything we may do to improve your experience even further.
Review From Modern Messagesubmitted by Jessica C. - |Recommended: YesI have really enjoyed livin... — I have really enjoyed living at The Magnolia for the last year and a half. The office staff is always so nice and helpful. The events they plan for residents are so thoughtful.
response from property -Thank you, Jessica, for your review. We have been lucky to have you here for the past year and a half. We will let the team know you said they have been nice and helpful. Thank you again.
Review From Modern Messagesubmitted by Ross L. - |Recommended: YesI’m new but this should be ... — I’m new but this should be a good experience. The property manager was friendly and the move in process was smooth. I really like my new place.
response from property -Welcome to your new home, Ross! It's always our pleasure to be of service to our residents, and we invite you to contact us any time we may assist you.